Guyant & Associates LLC

Helping you communicate better to inform, educate
and stimulate your audience to action.

 


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For more information and details, contact us at:

608.825-8844
fax 815.550.2463
al.guyant@verizon.net 

Guyant & Associates LLC
1176 Virdon Drive
Sun Prairie, WI 53590

Mastering Tough Questions and Hostile Comments

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Whether it is a news event or hostile public hearing or difficult internal meeting, the knowledge and skills gained in this class will increase your ability to succeed at mastering the types of tough questions and hostile comments everyone fears from time to time.

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By understanding the anatomy of tough questions, you will gain power over them.

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By learning response techniques and model answers, you will become adept at gaining control of tough questions and hostile comments and directing attention to where you want it to be.

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This is an applied class where participants will practice handling tough questions and hostile on camera (voluntary) and then critique afterward.

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Each participant will bring to the seminar the specific tough questions or hostile comments he or she would like to master.

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The course is designed for anyone who wants to master tough, trick and hostile questions and hostile comments from any source.

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This class is partly based the nationally recognized book Manager's Tough Questions Answer Book and selected features of Beat The Press.  Both books feature time-tested methods for handling tough, trick and hostile questions from a variety of sources, including the news media, investors and the general public.  

 

 
Special discounts are available for not-for-profit community organizations serving low-income households. Free training:  If your organization would like training but does not have the budget to pay for it, contact us regarding the 'shared-training cost-saver' arrangement.  Under this arrangement, your organization could receive a certain number of free seats in a seminar held at your building and using your basic equipment (e.g., LED projector and flip chart).  Contact us to get a list of places where this has worked very well for all parties.

Dallas-Fort Worth and Las Vegas areas:  Special discounts are available for seminars held in these areas.

We tailor each event or seminar to meet your needs.  You may select parts from any of our seminars and ask us to build a new seminar or event to match your preferences. Length: Seminars are typically full day but can be trimmed to a half-day.  They may also be condensed to key points for conference-style general session presentation of 45 minutes or break-out conference workshop of 90 to 120 minutes.

Privacy guaranteed: We absolutely do not share client information with anyone or anything in the Universe -- nobody, nothing, never.

Dedicated to Winifred Guyant.  If everyone lived as she did, there would be a world filled with love and caring, and there would be no poverty and no wars.